Lessons that domiciliary care can learn from Thomas Cook
‘Go digital or go under’ may sound like a stark ultimatum but the recent liquidation of Thomas Cook proves there is truth in it. With a 22,000-strong workforce and a 178-year heritage, the case of Thomas Cook proves there is no such thing as being so big that your business can’t fail by ignoring the rapid march of digitalisation.
Overwhelmed by the demand for Evidence for your Home Care Visits? Here’s a solution.
Every Care Quality Commission (CQC) inspection is primarily an Evidence-gathering exercise. Speaking to one inspector and CQC Specialist Advisor (SpA), I was told that “if it isn’t written down then it never happened”. That’s the stark reality of running a domiciliary care agency today. It can be overwhelming.