My Journey to find the best care Management System

My Journey to find the best care Management System

Finding the Best Care Management System: My Search for Efficiency and Quality

Providing care is a challenging task, and managing care services can be even more daunting. With technological advancements, many software companies are offering care management systems. These systems can help care professionals to manage their services and clients effectively. However, with so many options available, it can be difficult to choose the best one.

I, Ann Marie will share my experience of finding the best care management system and how our selection has helped us to simplify our work.

Searching for the Best Care Management System

When I started our search for a care management system, my first step was to look for a safe and reliable website. I wanted a site that was straightforward, simple, and not complicated. We came across several software companies and identified four that seemed promising. We booked demos with each company to see which one would be the best fit for our needs.

Identifying the Right System

After booking demos with all four companies, I found one that stood out. This company not only provided a demo but also shared their background and how they came about. This caught our attention, and we appreciated the transparency. The person who provided the demo showed enthusiasm, passion, and a clear vision of the digital journey. It was exciting and left a lasting impression.

Weighing Our Options

I listened to all four demos within a three-day period, and took notes during each session. One of the systems stood out, and I wrote the word "best" several times in our notes. (In fact, my original notes have the words “best” scribbled four times, and when we mentioned this to the software company 6 months later, it was those words repeated four times that led to this short journey article). We compared all the options and went through them in microscopic detail to arrive at the conclusion of choosing one of the four companies. It became obvious to me that CareSuccess had spent a lot of time and created an integrated solution that would mean we did not need several different pieces of software.


After selecting CareSuccess, we discussed our decision with our management team. However, they had already chosen a system, but we convinced them to switch to CareSuccess. We explained the benefits of the system, and they agreed to try it out.

Journey after Joining CareSuccess

After joining CareSuccess, we experienced simplicity, support, and no difficulties. We wanted a simple system because providing care is already difficult, and we did not want to add more complications. Having a straightforward system was beneficial for our care professionals. The training provided by CareSuccess was exceptional. They gave us enough time to understand and use each part of the system step by step. They were not just in it for the money but were passionate about delivering quality service.

Access to Support

Access to support is critical when implementing a new system. CareSuccess provided us with immense training delivered from the heart. They were always available to answer our queries and concerns.

Valuable Asset to Our Company

Our senior management team has recently commented prior to this report that CareSuccess is doing an excellent job, and we agree. It is one of the best things we have done for our company. CareSuccess has become an invaluable asset to our team and helped us to provide better care services to our clients.

I feel CareSuccess is the best option for home care, supported living, and care home providers as it's simple, and comprehensive, and they provide great training and support.

They include so many aspects that we need to achieve CQC compliance with comprehensive suites for;

  • Personalised care
  • Electronic documents
  • Real-time alerts and care delivery information
  • Rostering Suite with Invoicing and staff wages
  • Integrated eMAR
  • Staff compliance
  • Reporting suites

Feel free to contact me or message me here if you need any other information or assistance 07810 084 420 (Ann Marie)

Message from CareSuccess

Ann has been using our systems and attending training for one hour a week. She informed us after about six months how happy both her and her senior management team were with the implementation strategies and the dedicated support, which inspired this article.

I would like to congratulate Jay, Niti, Clive, Heet, Mohini, Stuart, Meena, and Shreya for all their input and dedication to fulfilling another successful implementation and more importantly another happy caring client.

Why is CareSuccess the best care management system?

CareSuccess is one of the best care management systems because it offers a comprehensive suite of features that enables care professionals to manage their services and clients effectively. The software is designed to streamline workflows, automate administrative tasks, and improve the overall quality of care. This has been achieved with 35 years of developing systems for healthcare across three continents with a team of 110 developers.

Here are some of the reasons why CareSuccess stands out from other care management systems:

  1. User-friendly interface: CareSuccess has a user-friendly interface that makes it easy for care professionals to navigate and use the system.
  2. Customisable features: The software is customisable to meet the unique needs of different care organisations.
  3. Integration: CareSuccess integrates within a single platform to streamline workflows.
  4. Real-time data access: Care professionals can access real-time data on clients, services, and finances, enabling them to make informed decisions and deliver better care.
Want to know more about what we can do for you?
Let's chat.