Review Thembani Niyathi

Review Thembani Niyathi

A Revolutionary Care Management System That Has Transformed My Business

My name is Thembani, and I am the proud owner of a domiciliary care agency in Bristol called Hillview Care Services.

I am writing this testimonial to express my satisfaction and gratitude towards the Care management system from CareSuccess.

This innovative platform has proven to be the best decision I have made for my business, and I would like to share my experience with others who are considering this system.

Fit for Purpose

The CareSuccess system is an excellent fit for our needs as a domiciliary care agency. It has enabled us to fulfill our calls and duties, as it covers all aspects that are expected of us. With CareSuccess, we have the confidence that our clients' care is being delivered safely and efficiently.

Relaxed During the Day

Since adopting the CareSuccess system, I have been able to relax during the day, knowing that our carers are being managed effectively. The platform provides real-time updates on care delivery, giving me the peace of mind that everything is under control.

User-Friendly for My Care Team

The CareSuccess platform is user-friendly for my care team, which has made their job easier and more efficient. The system's intuitive design has helped them to manage their tasks effectively, resulting in improved care delivery.

Peace of Mind

The CareSuccess system gives me peace of mind and allows me to keep my head free because if anything goes wrong, I can catch it and deal with it before it becomes an issue. This has enabled me to focus on growing my business without worrying about the day-to-day operations.

Outstanding Training and Support

The training and support from the CareSuccess team have been outstanding. Even though I am not one of the strongest learners, their team has been patient and provided me with all the support I needed to master the platform.

Impressive Modules

I am impressed with the detail of their modules and the way they connect in one single system. The platform has been well-designed by real healthcare experts, which has resulted in a system that is tailored to the needs of domiciliary care agencies like mine. The modules that have impressed me the most are Rostering Management, Personalised Care, Monitoring Care delivery, Document Suite, Training Matrix, Auditing, and their suite of mobile apps for carers, field supervisors and management, family members, and healthcare professionals.

Far More Functionality

CareSuccess has far more functionality than the previous software companies that we used. At the same time, they have added a solid pillar to my business, which is now enabling me to scale operations. This is something that I never thought was possible with my previous system.

Better Prepared and Equipped for CQC Inspection

In such a short space of time, we are much better prepared and equipped for a CQC Inspection. The system has helped us to maintain accurate and up-to-date records, ensuring that we meet all the regulatory requirements.

Great Big Thank You

I would like to extend a great big thank you to all the team at CareSuccess, and especially our account manager Niti. The system has transformed our business, and we look forward to a long and successful partnership with CareSuccess. I would highly recommend this system to anyone looking for a comprehensive and effective care management system.

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