I am Ola, the proprietor of London Ondcare. I want to share my heartfelt appreciation for the outstanding services offered by CareSuccess. Our experience with their digital records system has been truly transformative, and I am excited to express my thoughts on their unwavering commitment to excellence.
Support: Right from the beginning, the support we received from CareSuccess was nothing short of fantastic. Their assistance in terms of training and clarifications was exceptional.
Quality: CareSuccess is an excellent application that perfectly aligns with the needs of our business. It is incredibly reliable, flexible, adaptable, user-friendly, and purposeful. Having such an application as a business tool guaranteed us outstanding ratings.
Training: The training provided by CareSuccess was excellent. The staff displayed incredible patience and ensured that no question, whether big or small, went unanswered. They were readily available online, through WhatsApp, and email, consistently clarifying issues and demonstrating an approachable and extensive knowledge of their product.
Features: The current features offered by CareSuccess meet our needs impeccably. Their management system allows us to access all the necessary information for both staff and clients. Moreover, CareSuccess has shown flexibility in adding additional features as our needs evolve.
Pricing: Despite being an excellent application that perfectly caters to our business needs, the pricing is surprisingly competitive. We don't need to break the bank to afford it.
Unified Single Platform: With CareSuccess, we no longer need to seek other applications. It provides us with a unified platform where we can manage our policies, procedures, care audits, care planning, staff allocation, and other relevant features crucial for our business.
Flexibility: Subscribing to CareSuccess has given us peace of mind that they can meet any demand, whether it comes from our commissioners, CQC regulator, or the NHS as a whole.
Care Plans: One remarkable feature is the ability to have and design our own care plan templates, which is a significant advantage over other companies that offer only generic care plans.
In conclusion, I am honoured to provide this testimonial, reflecting our extraordinary experience with CareSuccess. They have truly set a new standard of excellence in the realm of digital records systems for Adult Social Care. Warm regards,
Ola London Ondcare