We all know that when it comes to the property market, it’s all about Location, Location and Location and similarly in domiciliary care it is debated that its all about Evidence, Evidence, and more Evidence.
Every Care Quality Commission (CQC) inspection is primarily an Evidence-gathering exercise. Speaking to one inspector and CQC Specialist Advisor (SpA), I was told that “if it isn’t written down then it never happened”. That’s the stark reality of running a domiciliary care agency today. It can be overwhelming.